Cancellation Policy

Order Cancellation Policy

In the unlikely event that you need to cancel your Triad custom trailer order, you must contact Triad Trailers immediately. Your notice of cancellation must be in writing by email, mail or fax and acknowledged by a representative of Triad Trailers. Since all Triad Trailer products are custom crafted to your particular boat specifications, any refunds will be handled along the following schedule:

CANCELLATION PERIOD NO MATERIAL ORDERED / CUT  MATERIAL ORDERED / CUT                                 
Within 2 weeks after trailer ordered 80% of deposit returned 80% of deposit returned minus the cost of material
2 – 3 weeks after trailer is ordered 70% of deposit returned 70% of deposit returned minus the cost of material
3 – 5 weeks after trailer is ordered 60% of deposit returned 60% of deposit returned minus the cost of material
5+ weeks after trailer is ordered 50% of deposit returned 50% of deposit returned minus the cost of material

 

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