Our Warranty

Triad Trailers Limited Warranty

TRIAD TRAILERS, LLC. warrants to the owner of this trailer that Triad will provide replacement of any part of this trailer that is defective in materials or workmanship under the following conditions.

For a period of two (2) years from the date of purchase, Triad will provide replacement of any part found to be defective in materials or workmanship. This does not include any service or labor charges required to remove that part which is defective nor any transportation or towing charges.

IN THE EVENT OF A WARRANTY CLAIM, THE OWNER MUST CONTACT IN ADVANCE, TRIAD TRAILERS LTD. AT THE ABOVE ADDRESS. REPLACMENT PARTS WILL BE FURNISHED F.O.B. OUR FACTORY AND WARRANTY CLAIM SERVICE MUST BE PERFORMED AS APPROVED BY TRIAD TRAILERS LTD. Warranty parts will normally be shipped within 48 hours; in any case, warranty parts will be shipped within 45 days.

The trailer owner is responsible for all handling, transportation and shipping charges on warranty replacement parts from our factory. All defective parts become the property of TRIAD and the trailer owner bears the cost of shipping or postage.

The warranty period on replacement parts is the unused portion of the original warranty period.

Damage or failure of the trailer or its components which results from misuse (operation beyond the trailer or its components rated capacity), misapplication or alterations not made by TRIAD, are the owners responsibility completely.

TRIAD assumes no responsibility for loss of use of the trailer, loss of time, inconvenience, expense for telephone, travel, lodging, or loss of revenue or loss of personal property.

Reviewed and Approved March 2004

National Highway Traffic Safety Administration Info

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Triad Trailers LLC.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Triad Trailers LLC.

To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153) or go to www.safercar.gov or write to:

Administrator, NHTSA

1200 New Jersey Avenue S.E.

Washington, DC 20590

 

 

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